Terms of Service
Effective Date: March 1, 2025
Welcome to Marvlus (marvlus.ai). These Terms of Service (“Terms”) are a binding agreement between Marvlus LLC (“Marvlus,” “we,” “us,” or “our”) and the business entity that accesses or uses our website, applications, and services (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.
1. Definitions
- Customer / you means the organization that has agreed to these Terms.
- Authorized Users means employees, contractors, or agents you permit to use the Services on your behalf.
- Customer Content means any websites, URLs, page content, keywords, account information, connected third-party data (such as Google Search Console), uploaded materials, and other information you submit to or connect with the Services.
- Output means audit reports, SEO recommendations, AI visibility analyses, keyword research, generated content, competitor insights, and other information produced by the Services.
2. Eligibility and Authority
The Services are intended for business use. By accepting these Terms, the individual doing so represents that they are at least 18 years old and have authority to bind the Customer organization to these Terms. You are responsible for all activity of your Authorized Users.
3. Use of the Service
Marvlus provides an AI-powered platform that helps businesses improve their SEO, marketing, and visibility in search engines and AI platforms. Our Services include website audits, AI visibility analysis, keyword research and tracking, competitor analysis, SEO recommendations, automated content generation, reporting, and related website optimization tools. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal business purposes. You agree to use the Services only for lawful purposes and in compliance with these Terms and all applicable laws.
Marvlus does not guarantee improvements in search rankings, AI visibility, website traffic, leads, or revenue. Results depend on many factors outside our control, including changes made by search engines, AI platforms, and third-party services
4. Account Registration and Security
You may need to create an account to access certain features. You agree to provide accurate, current information and to keep it updated. You are responsible for maintaining the confidentiality of account credentials and for all activities that occur under your account. Notify us promptly at support@marvlus.ai of any unauthorized use or suspected security breach. We are not liable for losses arising from your failure to safeguard credentials.
5. Acceptable Use
You and your Authorized Users agree not to:
- Use the Services in violation of any law or third-party right;
- Upload or transmit malware, or attempt to disrupt, overload, or impair the Services;
- Reverse engineer, decompile, or attempt to derive source code, except where permitted by law;
- Resell, sublicense, or provide the Services to third parties except as expressly permitted;
- Submit, connect, or process any website, content, or personal data without having all rights and permissions required by applicable law;
- Use the Services to build a competing product or to scrape or harvest data.
You are solely responsible for ensuring you have the legal right and any necessary permissions to submit, connect, and process the websites, content, and data you provide to the Services.
6. Customer Content, Data, and AI Processing
As between the parties, you own all right, title, and interest in your Customer Content. You grant Marvlus a limited license to host, process, transmit, and display Customer Content solely to provide and improve the Services to you and to generate Output for you.
We do not use your Customer Content to train our or third parties’ AI or machine-learning models, except with your prior written authorization or where required by law. We use subprocessors and third-party AI providers to deliver certain features; a current list is available on request. We implement reasonable technical and organizational measures to protect Customer Content. Our collection and handling of personal data is described in our Privacy Policy, which is incorporated by reference.
Output may be generated using automated and AI systems and can contain errors or omissions. You are responsible for reviewing Output before relying on it.
7. Intellectual Property
All content, branding, software, and technology associated with Marvlus—excluding Customer Content—are the property of Marvlus and its licensors and are protected by intellectual property laws. We reserve all rights not expressly granted. You may not reproduce, distribute, modify, or create derivative works of the Services without our prior written permission. If you provide feedback or suggestions, you grant us a perpetual, royalty-free right to use it without restriction.
8. Third-Party Services
The Services may integrate with or link to third-party products and services (e.g., search consoles, web analytics platforms, or content management and blogging systems). We are not responsible for third-party services, and your use of them is governed by their own terms. We do not warrant and are not liable for any third-party service.
9. Payment and Subscriptions
If you purchase a paid subscription or feature, all pricing, billing frequency, renewal, and cancellation terms will be disclosed at the time of purchase or in an applicable order form. Unless stated otherwise, fees are non-refundable, are exclusive of taxes, and subscriptions renew automatically for successive terms until cancelled in accordance with the disclosed cancellation process. We may change pricing on renewal with prior notice. Late or failed payments may result in suspension.
10. Free Trials, Free Plans and Beta Features
We may offer free trials or beta features. These are provided “as is,” may be modified or discontinued at any time, and may be subject to additional terms. We may use anonymized, aggregated usage information from beta features to improve the Services.
11. Term, Suspension, and Termination
These Terms remain in effect while you use the Services. We may suspend or terminate your access, with or without notice, if you breach these Terms, create risk or legal exposure for us, or fail to pay fees. You may stop using the Services at any time; paid subscriptions are governed by the applicable order. Upon termination, your right to use the Services ends. We may delete Customer Content after a reasonable retention period; you are responsible for exporting data you wish to retain. Sections intended to survive—including IP, disclaimers, limitation of liability, indemnification, and dispute resolution—survive termination.
12. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT OUTPUT WILL BE ACCURATE OR COMPLETE. WE DO NOT WARRANT THAT THE SERVICES WILL RESULT IN IMPROVED SEARCH RANKINGS, AI VISIBILITY, WEBSITE TRAFFIC, OR BUSINESS RESULTS.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MARVLUS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS WILL NOT EXCEED THE AMOUNTS YOU PAID TO MARVLUS FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THESE LIMITATIONS APPLY REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
14. Indemnification
You will defend, indemnify, and hold harmless Marvlus and its affiliates, officers, and employees from and against any third-party claims, damages, liabilities, and reasonable expenses (including attorneys’ fees) arising out of or related to your Customer Content, your use of the Services, your violation of these Terms, or your violation of any law or third-party right, including intellectual-property or privacy claims.
15. Confidentiality
Each party may receive confidential information of the other. The receiving party will use it only to perform under these Terms and will protect it using at least reasonable care. This does not apply to information that is public, independently developed, or rightfully received from a third party. This Section does not limit each party’s obligations regarding personal data.
16. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws rules. Subject to the Dispute Resolution section below, the state and federal courts located in Illinois will have exclusive jurisdiction over any matter not subject to arbitration.
17. Dispute Resolution and Arbitration
Please read this section carefully. Except for the carve-outs below, any dispute arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. The arbitration will be seated in Illinois, conducted in English, before a single arbitrator. Judgment on the award may be entered in any court of competent jurisdiction.
Carve-outs: Either party may (a) bring an individual claim in small-claims court, and (b) seek injunctive or other equitable relief in court to protect intellectual property or confidential information.
Class-action waiver: Disputes will be conducted only on an individual basis and not as a class, consolidated, or representative action, to the extent permitted by law.
18. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by posting the updated Terms with a new effective date or notifying you in-product or by email). Your continued use of the Services after the changes take effect constitutes acceptance of the updated Terms.
19. General
- Entire Agreement: These Terms, together with any order form and our Privacy Policy, are the entire agreement between the parties on this subject.
- Assignment: You may not assign these Terms without our consent; we may assign in connection with a merger, acquisition, or sale of assets.
- Severability: If any provision is held unenforceable, the remaining provisions remain in effect.
- Waiver: Failure to enforce a provision is not a waiver.
- Force Majeure: Neither party is liable for delays or failures caused by events beyond its reasonable control.
- Notices: We may provide notices via the Services or to your account email.
20. Contact
For questions about these Terms, contact us at support@marvlus.ai or via our contact page.
Marvlus LLC